top of page

Terms & Conditions for Visionary

Last Updated: 12/7/2025

Welcome to Visionary. These Terms & Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our online store, you agree to these Terms. Please read them carefully.

If you have any questions, contact us at support@myvisinary.net.

​

1. Company Information

Business Name: Visionary
Location: United States of America (USA)
Email: support@myvisinary.net

Visionary operates an online store that sells telescopes and related accessories, and some products are fulfilled through dropshipping partners.

​

2. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years old or have consent from a parent/guardian.

  • You will use the site for lawful purposes only.

  • You will not attempt to breach our security or disrupt site functionality.

We may suspend or terminate access if these Terms are violated.

​

3. Products & Descriptions

We strive to provide accurate product descriptions, images, and specifications. However:

  • Product colors or appearances may vary depending on your device.

  • Specifications may differ slightly based on supplier updates.

  • Availability is not guaranteed.

If an error occurs, we reserve the right to correct information or cancel orders when necessary.

​

4. Prices & Payments

A. Prices

All prices are displayed in the currency shown on the website. Prices may be updated without notice.

B. Payment Methods

We accept:

  • PayPal

  • Major credit cards

  • Major debit cards

Payments are processed securely by third-party providers. We do not store full payment card details.

C. Taxes & Duties

EU customers may be subject to VAT, customs duties, or import taxes depending on local regulations. These costs are the responsibility of the customer unless otherwise stated at checkout.

​

5. Order Processing & Dropshipping

Visionary uses dropshipping suppliers to fulfill some orders. By purchasing from our store, you acknowledge and agree that:

  • Orders may ship directly from our suppliers.

  • Shipping times may vary depending on product availability, carrier delays, or supplier processing.

  • Your shipping information may be securely shared with our suppliers solely for delivery purposes.

We will provide tracking information when available.

​

6. Shipping & Delivery

Delivery times provided at checkout are estimates and not guarantees. Delays may occur due to:

  • Customs processing

  • Carrier issues

  • Supplier logistics

  • High-demand seasons

We are not responsible for delays outside our control.

For full details, please review our Shipping Policy.

​

7. Returns, Refunds & Cancellations

Our return window, eligibility, and process are outlined in our Refund & Return Policy.

Key points:

  • Some items may not be returnable for hygiene or safety reasons.

  • Returned products must be unused, undamaged, and in original packaging.

  • Refunds may take several business days depending on your payment provider.

Please refer to our full policy for complete details.

​

8. Intellectual Property

All content on our website—including text, images, graphics, logos, and product descriptions—is owned by Visionary or licensed to us.

You may not copy, distribute, modify, or use any content without written permission.

​

9. User Accounts

If you create an account on our site:

  • You are responsible for maintaining account security.

  • You must notify us immediately if you suspect unauthorized access.

We reserve the right to close accounts that violate our Terms.

​

10. Limitation of Liability

To the fullest extent permitted by law, Visionary is not liable for:

  • Losses arising from delays, shipping issues, or supplier errors

  • Indirect or consequential damages

  • Misuse of products purchased

  • Technical issues or outages on the website

Our total liability for any claim related to an order will not exceed the amount you paid for that order.

​

11. Warranties

We do not manufacture the products sold on our site. Product warranties (if provided) are issued by the manufacturer or dropshipping supplier.

We will help facilitate warranty claims where possible but are not responsible for manufacturer decisions.

​

12. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains:

  • What personal data we collect

  • How we use and store it

  • Your GDPR rights

  • How to contact us regarding privacy

By using our website, you agree to the practices described in our Privacy Policy.

​

13. International Restrictions

Some products may not be available for shipping to all countries. It is your responsibility to ensure the legality of importing telescopes or related equipment into your jurisdiction.

​

14. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles. However, EU customers retain any rights granted under local consumer protection laws.

​

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website constitutes acceptance of any changes.

​

​

bottom of page